Privacy Policy

Introduction

Reed-orca Limited ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or engage with our services.

Information We Collect

We collect several types of information for various purposes to provide and improve our services:

Personal Information

• Name and contact details (email address)
• Company name and role
• Information provided in inquiry forms
• Communication preferences

Technical Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use collected information for the following purposes:

• To respond to your inquiries and provide requested information
• To deliver our banking infrastructure services
• To communicate updates about our services
• To improve our website functionality and user experience
• To comply with legal obligations and regulatory requirements
• To protect against fraudulent or unauthorized activity

Legal Basis for Processing

We process your personal data based on:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary to fulfill our contractual obligations
• Legitimate interests: When we have legitimate business interests that do not override your rights
• Legal obligation: When required by law or regulation

Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service providers who assist in our operations (hosting, analytics)
• Professional advisors (lawyers, accountants) under confidentiality obligations
• Regulatory authorities when legally required
• Potential buyers in the event of business sale or merger

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Inquiry data is typically retained for three years unless you request earlier deletion.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected]

Cookies and Tracking

We use cookies to enhance your browsing experience. For detailed information, please review our Cookies Policy.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. When we do so, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection standards.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated revision date.

Contact Information

For questions about this privacy policy or our data practices, contact:

Reed-orca Limited
42 Finsbury Square
London EC2A 1PQ
United Kingdom
Email: [email protected]

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.